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FaithHavens

Family & caregiver resources

You don’t have to navigate this alone.

Loving someone who is struggling can be exhausting and frightening. This guide offers practical, compassionate ways to help them — and to care for yourself along the way.

A parent holding a young child looks out a wide window toward calm water and distant hills.

For families

Your role matters.

Families and close friends are often the first to notice something is wrong. You may feel worried, angry, embarrassed, guilty, or simply worn out. Every one of those feelings is understandable.

You can’t control another person’s choices, but you can learn, stay connected, set healthy boundaries, and take care of your own well-being. Those things matter more than you may realize.

Recognizing warning signs

When someone may need help.

No single sign means someone has a mental health or substance use condition. Look for patterns that last and that represent a change from the person’s usual self.

  • Changes in mood

    Ongoing sadness, irritability, anxiety, anger, or emotional numbness that is different from the person’s usual self.
  • Withdrawal

    Pulling away from family, friends, church, or activities they once enjoyed; spending more time alone or secretive.
  • Daily-life changes

    Changes in sleep, appetite, hygiene, or energy; trouble keeping up with work, school, or responsibilities.
  • Substance-related signs

    Smelling of alcohol, unexplained absences, missing money or medications, new friends, or legal and financial trouble.
  • Talk of hopelessness

    Saying they feel trapped, a burden, or that things will never get better. Take these statements seriously.
  • Risky behavior

    Driving while impaired, mixing substances, or reckless decisions that are out of character.

Communicating with loved ones

Approaching a difficult conversation.

  • Choose a calm moment — not during a crisis, an argument, or while they are intoxicated.
  • Speak from care, not blame. “I’ve noticed you seem exhausted lately, and I’m worried about you” lands better than “You’re ruining everything.”
  • Be specific about what you’ve observed, and avoid labels.
  • Listen more than you speak. Ask open questions and let silences be.
  • Offer concrete help, such as finding information or going with them to an appointment.
  • Expect more than one conversation. Change often takes time.

“I love you, I’m worried about you, and I’m here.”

Substance use

Supporting someone experiencing addiction.

Addiction is a health condition, not a moral failing. People are more likely to accept help when they feel respected rather than shamed.

  • Learn about substance use and treatment options so you can share reliable information.
  • Notice and encourage positive steps, however small.
  • Allow natural consequences rather than rescuing your loved one from every one of them.
  • If opioids are involved, keep naloxone in your home and learn how to use it.
  • Consider CRAFT (Community Reinforcement and Family Training), an approach that teaches families skills to encourage treatment.

Read more on our Substance Use Recovery page.

Mental health

Supporting someone with mental health difficulties.

  • Take their experiences seriously, even if you don’t fully understand them.
  • Encourage — but don’t force — a conversation with a doctor or licensed professional.
  • Help with practical things: rides, meals, reminders, or a quiet place to rest.
  • Encourage them to keep taking prescribed medication as directed and to talk with their prescriber about concerns.
  • Stay in touch. Isolation can make things worse.

Read more on our Mental Health page.

Family boundaries

Healthy boundaries protect everyone.

Boundaries are not punishments. They are clear, loving limits that protect your safety, your finances, and your well-being — and they help your loved one understand what to expect.

  • Decide in advance what you will and won’t do, such as not providing cash or not allowing substance use in your home.
  • State boundaries calmly, simply, and ahead of time.
  • Follow through consistently. Boundaries without follow-through become confusing.
  • Protect children and other vulnerable family members first.

Understanding relapse

Setbacks are part of many recovery stories.

Relapse — a return to substance use or to earlier symptoms — is common, much as symptoms can return in other chronic health conditions. It does not mean recovery has failed. It means the plan needs attention.

Respond with concern rather than condemnation, encourage reconnection with care, and keep your own boundaries in place. After a period without opioids, tolerance drops and overdose risk rises sharply — keep naloxone on hand and call 911 in an emergency.

Self-care for caregivers

You matter, too.

  • Get rest, eat regularly, and keep doing things that bring you joy.
  • Talk with someone you trust — a friend, pastor, counselor, or support group.
  • Join a family support group such as Al-Anon, Nar-Anon, SMART Recovery Family & Friends, or NAMI programs.
  • Consider counseling for yourself. Caregivers deserve care.
  • Let go of guilt. You are doing your best in a hard situation.

Finding professional resources

Where families can turn.

For treatment locators and helplines, visit our Resource Library.

Questions

Family questions.

Should I wait until my loved one “hits rock bottom”?

No. Research does not support waiting for a crisis. Earlier support is generally better, and approaches like CRAFT show that families can positively influence a loved one’s willingness to seek help.

Can I force an adult family member into treatment?

Generally, adults make their own decisions about treatment. Some states have legal processes for involuntary evaluation or treatment in specific circumstances, such as imminent danger. If someone is in immediate danger, call 911. For questions about your state’s laws, consult a qualified attorney or your local mental health authority.

Is it my fault?

No. Mental health and substance use conditions have many causes, including genetics, trauma, and environment. You did not cause it, you cannot control it, and you cannot cure it alone — but you can be an important source of support.

Can a provider talk to me about my adult loved one’s care?

Privacy laws generally require the person’s permission before a provider can share most details with family. You can still share information with the provider, and you can ask your loved one to sign a release so you can be involved.

  1. 1.NAMI HelpLine (opens in a new tab)
  2. 2.SMART Recovery — Family & Friends (opens in a new tab)
  3. 3.SAMHSA — National Helpline (opens in a new tab)
  4. 4.CDC — Overdose Prevention (opens in a new tab)

Reaching out for a loved one is an act of love.

Family members are welcome to contact FaithHavens with questions — for your loved one, or for yourself.

In crisis? Call or text 988. In an emergency, call 911.