Contact us
We’re glad you’re reaching out.
Reaching out can feel difficult. Whether you have a question for yourself or for someone you love, you deserve to be treated with dignity, compassion, and understanding.
Online inquiries are coming soon.
Our secure online inquiry form is being prepared. In the meantime, the resources below are available to help.
- Browse the resource library — national helplines and treatment locators.
- FindTreatment.gov — search licensed providers near you.
- SAMHSA National Helpline, 1-800-662-4357 — free, confidential treatment referral, 24/7.
Before you reach out
Common questions.
Can family members contact FaithHavens?
Yes. Parents, spouses, adult children, friends, and pastors often reach out first, and they are welcome to. You do not need your loved one’s permission to learn about options or to look after your own well-being.
Our Family & Caregiver page offers practical guidance for difficult conversations, boundaries, and self-care.
Does FaithHavens accept insurance?
FaithHavens has not published information about insurance or payment, and nothing on this website should be read as a statement that insurance is accepted or that any service is covered. If you are seeking clinical treatment, your insurer’s member services line (on the back of your card) can explain your behavioral health benefits.
How do I find out about costs?
FaithHavens has not published cost information yet, so please ask us directly before making any decisions.
If you are considering clinical treatment elsewhere, ask the provider for costs in writing. Under the federal No Surprises Act, people who are uninsured or paying for care themselves can generally request a Good Faith Estimate from health care providers before receiving services.
What should I do if someone needs immediate help?
If someone is in immediate danger or having a medical emergency — including a suspected overdose — call 911 or go to the nearest emergency department.
For a mental health or substance-use crisis, call or text 988 to reach the 988 Suicide & Crisis Lifeline, available 24 hours a day. For a possible poisoning or overdose question, Poison Help is available at 1-800-222-1222.
FaithHavens is not an emergency service. Please do not use our contact form in a crisis.